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Call Center Buzz   powered by Yahoo! News
A 28-year-old man who worked at a call center inside the Los Angeles Times building was being held for a mental health evaluation Saturday after he allegedly made threatening statements and handed his supervisor a pillowcase containing ammunition rounds, authorities said.

A call center was evacuated late Friday afternoon after a threat regarding a man with a gun . Employees at the General Dynamics Information Technology Center, which takes calls for Obamacare, were evacuated. The call center is located at Loop 340 a couple blocks west of Interstate 35.An email sent by supervisors said employees arriving for work were being sent home. Others already inside were ...

Employees at a local call center were sent home early Friday afternoon after a report that a man planned to bring a gun to the facility.

On a daily basis, it is extremely important that if a call is coming through to a business, that it comes through in a timely manner and is directed to the right person. Companies that experience a large ...

It can often be a thankless job but it’s a critical job. Public safety dispatchers and call takers are the people you will rely on, if you have emergency.

The healing process continues in West and so the community comes together for a healing walk through town.

After a number of computer issues that forced Austin’s 911 call center to temporarily reroute emergency calls, the city’s police chief is planning to go head-to-head with leaders at a regional governmental agency that oversees 911 services in Central Texas.

SPi Global Madison also must retain 40 existing workers and spend $1.2 million in capital improvements.

BenchmarkPortal ranks the top call center operations in North America based on operational metrics. (PRWeb April 17, 2014) Read the full story at

Leading spanish language call center hires new general manager Portland, Maine, USA / ACCESSWIRE / April 8th, 2014 / Listen Up Español, the leading Spanish language call center for the U.S. Hispanic market, ...