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Call Center Buzz   powered by Yahoo! News
Call center workers there hold out hope after an indictment suspends their pay.

Recently, Comcast and its call center habits have been thoroughly lambasted from all sides—and for good reason . But what many of us keep forgetting is that it's not just Comcast. The call center system as a whole is broken. And as you'll see from the tales below, it's breaking its employees along with it. Read more...

Portsmouth Regional Hospital recently launched another key element as it gears up to opening a Level II trauma center.

Lincoln Financial Group announced today that its Life insurance and Individual Annuity Customer Contact Centers have both been named to the Top 25 Call Centers in Americ

Talk2Rep, Inc., a national business process outsourcing (BPO) provider based in South Florida and specializing in Call Center and Customer Experience Management, today announced the formation of a strategic partnership with Lighthouse Works, a Central Florida-based social enterprise that connects individuals living with vision loss to employment and job training opportunities. (PRWeb July 25 ...

Call center software is essential to a modern day call center. Landlines can be costly and inefficient for a call center business. Phone bills can easily rise while hours are spent looking for numbers ...

Call centers are an important part of business communications. Large companies that experience high call volumes need to be able to handle them quickly and efficiently. The problem for some companies is ...

ST. PETERS, Mo. -- SunEdison Semiconductor Limited invites investors to listen to a broadcast of the Company's conference call to discuss second quarter 2014 financial results. The live webcast will take ...

CyberOptics Corporation today announced that it will hold its conference call to review operating results for the second quarter of 2014 on Tuesday, July 29 at 4:30 PM Eastern.

ATLANTA — In a move of literal and figurative historic proportions, plans call for Cyclorama, one of Atlanta's most valuable cultural artifacts, to leave its Grant Park home of nearly a century and relocate to a new building at the Atlanta History Center in Buckhead.