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JobStreet Philippines has recently published their 2014 Bonuses Report showing the top five industries in the country when it comes to providing guaranteed bonuses to their employees. Among them is the BPO or Call Center industry. According to JobStreet PH’s report, these industries provide at least 4 months of guaranteed bonuses on top of the […] The post BPO/Call Center among the top bonus ...

Call centers need all the reinforcement they can get to keep up with the high demands of their customers. They need innovative technology that surpasses the technology of the previous generation. They ...

Working at a call center sucks . Like, it universally sucks , and everybody knows it. That's what makes the story of the loyal New York City employee who was just suspended for 20 days for allegedly answering incoming calls with a robot voice so frustrating. C'mon guys, let the bored employees have a little bit of fun. Read more...

Learn how SMS text messaging, voice broadcast, and other call center products will help optimize your business marketing efforts! (PRWeb October 30, 2014) Read the full story at http://www.prweb.com/releases/2014/11/prweb12292065.htm

More start-ups are in search of the best call center software providers as they prepare to sell their products or services. There are several call center software providers that have proven their worth ...

A global restaurant ordering solutions provider specializing in growing sales for restaurant companies (PRWeb October 28, 2014) Read the full story at http://www.prweb.com/releases/2014/10/prweb12267580.htm

Netflix is moving its Hillsboro service center to California in June 2015, company officials announced Wednesday. Netflix is pouring more resources into streaming video, and the Hillsboro support call center — the only one dedicated to DVDs — left it vulnerable to change. Hillsboro city officials did not ...

Call of Duty®: Advanced Warfare is days from hitting retail shelves. With less than a week to go for one of the most anticipated entertainment launches of the year, Activision Publishing, Inc., a wholly owned subsidiary of Activision Blizzard, Inc.

PITTSBURGH Oct. 28 2014 /PRNewswire/ -- UPMC Health Plan has once again been recognized for contact center excellence under the J.D. Power 2014 Certified Contact Center ProgramSM.

PITTSBURGH, Oct. 28, 2014 /PRNewswire/ -- UPMC Health Plan has once again been recognized for contact center excellence under the J.D. Power 2014 Certified Contact Center Program SM . This is the fourth ...